Hi All,My company is new to Teams and learning the notification and banner features. We use Chats for general conversations but for anything specific e.g. a project or a long topic we are planning on using Channels where we can organise posts, documents, wiki and so on. We get a pop up balloon when someone sends a Chat message but we don't know whether it's possible to pop ups for a new Post inside a channel too. Is this possible? If so

There is actually a bug going around right now where these don’t seem to be working on newer channels. I have a channel that refuses to send alerts even thou it’s set. I’ve let the Team know but don’t have any information right now. I would suggest if you have some time submit a support request for it. The more people with the issue reported the higher up the fix list hopefully it goes. Everyone on here is right when it works correctly but unfortunately I think you are effected with this bug as well!

Hi Belal999 That's Correct Yes when some post anything on the Channel you will get a Banner Notification on the Microsoft Teams Application.In the Team there is also an additional feature inside the channel for example if someone wants to bring attention to a specific topic they can use @mention option inside the channel to notify a specific person. Similarly you can also use @mention for the Entire Team to bring attention of the Entire Team Members. Channel Notification in Microsoft Teamshttps://support.office.com/en-us/article/check-a-channel-for-notifications-in-teams-56cae2de-69c0-445e-ae7f-7d8f5d205857 With Regards.Satish U

RealTime_M365 Thanks Satish for your quick response. If you are referring to the setting "Notify me every time there is a new post in this channel" it's already set to "Banner and Feed" but I don't get any pop up notification sliding in at the bottom-right corner the way they pop up for Chat messages.

Hi Belal999 Check Two Setting for the same. Here are the steps to check with the Notification Settings:- 1. Firstly In the Microsoft Teams Channel > More Setting > Channel Notification > Ensure it is set to Channel and Feed Notification2. Secondly In the Microsoft Teams Client on the User Account > Settings > Notification > Channel Notification > Ensure it is set to Banner and Feed Notification If both the above setting are configured accordingly you should be able to set get the notification when any information is published in the channel. With Regards,Satish U

RealTime_M365 Hi Satish,I can't seem to find the following setting. Are you able to send a screenshot?1. Firstly In the Microsoft Teams Channel > More Setting > Channel Notification > Ensure it is set to Channel and Feed Notification

Banner pop up for Channel posts | Microsoft Community Hub

ChrisWebbTech
MVP
Apr 13, 2020
Belal999 can you see if this is fixed. I was informed that the issue should be resolved now.
- Belal999
  Copper Contributor
  Apr 14, 2020
  ChrisWebbTech no the issue wasn't resolved but Satish tried hard to help.
  We have raised a ticket with Microsoft and they said it's a valid issue and they are working on it
  - ChrisWebbTech
    MVP
    Apr 14, 2020
    Have you tested as of today?
RealTime_M365
MVP
Apr 06, 2020
Hi Belal999

That's Correct Yes when some post anything on the Channel you will get a Banner Notification on the Microsoft Teams Application.

In the Team there is also an additional feature inside the channel for example if someone wants to bring attention to a specific topic they can use @mention option inside the channel to notify a specific person. Similarly you can also use @mention for the Entire Team to bring attention of the Entire Team Members.

Channel Notification in Microsoft Teams
https://support.office.com/en-us/article/check-a-channel-for-notifications-in-teams-56cae2de-69c0-445e-ae7f-7d8f5d205857

With Regards.
Satish U
- Belal999
  Copper Contributor
  Apr 06, 2020
  RealTime_M365 Thanks Satish for your quick response.
  If you are referring to the setting "Notify me every time there is a new post in this channel" it's already set to "Banner and Feed" but I don't get any pop up notification sliding in at the bottom-right corner the way they pop up for Chat messages.
  - RealTime_M365
    MVP
    Apr 06, 2020
    Hi Belal999
    
    Check Two Setting for the same. Here are the steps to check with the Notification Settings:-
    
    1. Firstly In the Microsoft Teams Channel > More Setting > Channel Notification > Ensure it is set to Channel and Feed Notification
    2. Secondly In the Microsoft Teams Client on the User Account > Settings > Notification > Channel Notification > Ensure it is set to Banner and Feed Notification
    
    If both the above setting are configured accordingly you should be able to set get the notification when any information is published in the channel.
    
    With Regards,
    Satish U

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Banner pop up for Channel posts

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