Forum Discussion
Badge alert for teams channels
Agree with @BryanCiaraldiTSB and Shiri1205 to my mind the best behaviour (but could be configurable) would be to have all unread count towards a total unread count in the taskbar icon regardless of whether in the Chat or Teams section, and then the left bar showing how many unread in each of "Chat" and "Teams" icon, but only adding the "Activity" count as well IF @mentioned, otherwise inconsistent when some use a channel in Teams as a Chat window vs Chat window itself, which skews the way people use it, some just driven toward Chat instead, some @mentioning the whole channel each time they post in a Teams channel and some doing neither, then for those previously used to a Skype way of working in the past, and the risk of missed messages is then high as I've found.
TomHawkins and BryanCiaraldiTSD and ParLinderoth :
Is there a place we can escalate this to Microsoft. As a Director of Development I have my Development "teams" in chats because otherwise the people on the team never know if there's activity on the channel unless they get an @ mention which is not very helpful when I need to make the team aware of sprint notices, important notes about a particular module we are working on etc.
Any help on getting this in front of the right people at Microsoft would be great.
- IndyJones72 you could try Settings > Help & Feedback > Contact Support. https://support.microsoft.com/en-us/office/how-do-you-report-an-issue-or-bug-a318252f-cc24-4e95-bec9-71bd2dbc379d I haven't done this myself yet as I think it would go via our centralised support team who I know are already super busy plus everyone in our place is used to working around it via chat windows (especially because most were used to Skype/Skype for Business before) as you mention. All the best