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Auto Attendant 'Voice Recognition' transferring to Teams
Not sure how long this has been the behavior, but recently we've had two separate Teams receive voicemails from an outside caller even though they're not set to be an endpoint in an auto attendant. ...
Hi Stephan Swinford
What about an include rule in the dial scope with a custom user group?
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant#dial-scope
Let me know how you get on
Best, Chris
Hello,
One of my customer is experiencing the same issue except it's finding a distribution group instead of a Team or O365 Group. Someone said "Chicago" and it rang all 100+ users and left them an individual voicemail! When I add the Distribution Group to "Exclude" none of the users in that group can be found now. Their "Include" is all online users. The have multiple offices and each office has it's own dial by name directory which is capable of searching for any employee no matter the office. Any ideas on this one?
One of my customer is experiencing the same issue except it's finding a distribution group instead of a Team or O365 Group. Someone said "Chicago" and it rang all 100+ users and left them an individual voicemail! When I add the Distribution Group to "Exclude" none of the users in that group can be found now. Their "Include" is all online users. The have multiple offices and each office has it's own dial by name directory which is capable of searching for any employee no matter the office. Any ideas on this one?