Forum Discussion
Audio Poor Quality
The quality of my sound (especially my mic) is REALLY Poor. Same equipment is no issue in Zoom. Any ideas?
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
26 Replies
- By mic you say that other people complain about how you are sounding?
the speaker sound bad to?
What kind of speaker/mic device do you have?adam deltinger-- Sorry for not being clear. Connected with" Logitech BRIO HD camera (with audio disabled) and a pair of Apple Buds (wired). With both Zoom and with the old SFB, call quality was great. I was clear, and I could hear others clearly. With TEAMs, when I test the call quality, and when in a live call, there is tremendous white noise and I sound very muffled. I have tried multiple settings/configurations to no avail.
- Can you verify that the sound gets better with any other device / headset you have?
Does other users have issues with bad sound quality also?
Are you using the web app or the desktop client?
