Forum Discussion
Audio Poor Quality
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
the speaker sound bad to?
What kind of speaker/mic device do you have?
adam deltinger-- Sorry for not being clear. Connected with" Logitech BRIO HD camera (with audio disabled) and a pair of Apple Buds (wired). With both Zoom and with the old SFB, call quality was great. I was clear, and I could hear others clearly. With TEAMs, when I test the call quality, and when in a live call, there is tremendous white noise and I sound very muffled. I have tried multiple settings/configurations to no avail.
- Can you verify that the sound gets better with any other device / headset you have?
Does other users have issues with bad sound quality also?
Are you using the web app or the desktop client?adam deltinger-- I have two sets of the same Apple headphones (sorry nothing else to test with) and both are equally poor. Other users are not nearly as bad as I am (I hear some white noise with them at the start of their calls but it seems to get better during the call). I have tried both the web app and desktop client.
