Forum Discussion
CindyGibson
Jul 09, 2019Copper Contributor
Audio Poor Quality
The quality of my sound (especially my mic) is REALLY Poor. Same equipment is no issue in Zoom. Any ideas?
- Jul 28, 2020
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
adilyoosuf
Jul 30, 2020Brass Contributor
Hi CindyGibson,
I had the same issue on the Teams Desktop application. Using Teams on Google Chrome In-Cognito resolved the problem for me. This is definitely a problem with Microsoft Teams.
Regards,
Adil Yoosuf