Forum Discussion
DJTentman
Jul 07, 2023Brass Contributor
Assign Teams Phone Mobile number to user
I am piloting Teams Phone Mobile with Verizon. I have everything setup on Verizon's side. Now I want to assign this number to a user. First, I tried using admin center. I went to Voice > Phone Nu...
- Jul 07, 2023So, I figured it out. I had to remove the calling plan license. Then it worked fine.
DJTentman
Jul 07, 2023Brass Contributor
This is a Teams Phone Mobile number issued by Verizon Wireless. You can read about it here. https://learn.microsoft.com/en-us/microsoftteams/operator-connect-mobile-plan
Jul 07, 2023
ok if your mobile numbers are issued by Verizon than no need for a calling plan . But the user needs a license to be able to dial from teams its called phone system license. you can assign the users the teams phone standard license or if you have E5 its already included in the features
- DJTentmanJul 07, 2023Brass ContributorI'm using the "Microsoft Teams Essentials with Phone" license. My understanding is that it will work for this.
- Jul 07, 2023its doesnt include the Teams Phone Standard license whichs needed to allow dial and receive calls via teams
https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/microsoft-teams-add-on-licensing#voice-and-pstn-connectivity- DJTentmanJul 07, 2023Brass ContributorSo, I figured it out. I had to remove the calling plan license. Then it worked fine.