Forum Discussion
Apeman webcam crashes in Teams meeting
The easy answer would be that it is not a certified camera for Teams, you can find the certified ones here:
But try if you can use that camera via Teams Web App (use new Edge browser or Chrome), https://teams.microsoft.com
You could also check if it is possible to change resolution on the camera or other settings, like Hz.
Thanks for your quick answer!
I tried fiddling around with the camera's settings and using the web app, but sadly none of that seems to work. Camera still keeps crashing even though it works with other Windows apps.
But I also found out that you can connect to a Teams meeting on a PC and on a smart phone at the same time. So now I use my phone as camera and do everything else on PC.
Not perfect but it works.
Hi Nils,
Not just you, it is caused by a recent (March 2020) MS Teams update which is affecting Logitech Camera's as well. We're seeing a lot of our end users report the same, not a good look for Microsoft i'm afraid...
Cheers
