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Jurgen_de_Valk's avatar
Jurgen_de_Valk
Copper Contributor
Oct 07, 2019

Android not shown files and other tabs

Android phones having MS Teams installed do not show some tabs like 'files' or 'sharepoint'. Please check the attachment. Pernille-Eskebo please investigate and fix

  • AdrianTop's avatar
    AdrianTop
    Copper Contributor

    Jurgen_de_Valk 

     

    The tabs are hidden.

    On Android - click on Teams - select a team (General if this is the only one you have) - and there you will see POSTS FILES MORE

     

    • Sheeraz_Rahoo's avatar
      Sheeraz_Rahoo
      Copper Contributor
      Folks, untill then, Try and download Sharepoint, and search your Team account, and check files, I hope this solves problem
  • Lucien2495's avatar
    Lucien2495
    Copper Contributor
    I have the same issue. I (teacher and creator of team for my class) and student (I invited them to team) can see files in web and desktop versions of teams (chrome and windows 10). BUT on android cell phone (OnePlus 6t, android 10, and Huawei media tab 10 with Android 😎 I (teacher) can see files tab but none of the files, while the student on same devices can't even see a files tab.
      • Lucien2495's avatar
        Lucien2495
        Copper Contributor
        Yes. It is still a major issue and makes the app not usable
    • christophercullum's avatar
      christophercullum
      Brass Contributor

      HiLucien2495 , starting on March 23rd, Microsoft was reporting that there was a service degradation for the deployment of new SharePoint sites, permissions, and Teams.  It was finally resolved on April 6th.  Perhaps that was causing the issue for you and your students.  Are you still having this issue?

       

    • Jurgen_de_Valk's avatar
      Jurgen_de_Valk
      Copper Contributor

      christophercullumyes, files exchange via chat is not an issue and can be seen via my Android app. It seems also related to certain Android versions or hardware phone models but not yet confirmed by Microsoft. To be continued...

      • christophercullum's avatar
        christophercullum
        Brass Contributor
        OK, so the issue is not ALL Android versions, just a sub set. What version of Teams is installed on the phones that do show Files and the ones that don't?
  • Andrew Hodges's avatar
    Andrew Hodges
    Bronze Contributor
    Have you tried this with a new MS Team? Is this with all your Teams? I had a similar issue and it was because the Microsoft Team had not created correctly. Ordinarily the Android app works.
    • Jurgen_de_Valk's avatar
      Jurgen_de_Valk
      Copper Contributor

      Andrew HodgesI tried but unfortunately with the same issue as I had before. I created a private team and without even add other users to the new team I don't see the default tab 'files' within the Android app. Kind of strange isn't it?

      • Jurgen_de_Valk's avatar
        Jurgen_de_Valk
        Copper Contributor
        And why IOS users do see the 'files' content and Android users do not within the same team?

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