Forum Discussion
Jurgen_de_Valk
Oct 07, 2019Copper Contributor
Android not shown files and other tabs
Android phones having MS Teams installed do not show some tabs like 'files' or 'sharepoint'. Please check the attachment. Pernille-Eskebo please investigate and fix
- AdrianTopCopper Contributor
The tabs are hidden.
On Android - click on Teams - select a team (General if this is the only one you have) - and there you will see POSTS FILES MORE
- Marco Carampanta
Microsoft
Hi all,
If this is similar to:
https://microsoftteams.uservoice.com/forums/599053-schools-and-universities/suggestions/37943776-make-class-materials-folder-accessible-through-tea
(the UV post is specific for Education tenants though.)
That is being addressed for Android and should be fully released soon.- Sheeraz_RahooCopper ContributorFolks, untill then, Try and download Sharepoint, and search your Team account, and check files, I hope this solves problem
- Lucien2495Copper ContributorI have the same issue. I (teacher and creator of team for my class) and student (I invited them to team) can see files in web and desktop versions of teams (chrome and windows 10). BUT on android cell phone (OnePlus 6t, android 10, and Huawei media tab 10 with Android 😎 I (teacher) can see files tab but none of the files, while the student on same devices can't even see a files tab.
- RicardoNunesCopper Contributor
Hi Lucien2495 , do you still have this issue?
- Lucien2495Copper ContributorYes. It is still a major issue and makes the app not usable
- christophercullumBrass Contributor
HiLucien2495 , starting on March 23rd, Microsoft was reporting that there was a service degradation for the deployment of new SharePoint sites, permissions, and Teams. It was finally resolved on April 6th. Perhaps that was causing the issue for you and your students. Are you still having this issue?
- Lucien2495Copper ContributorNope. Still does t work.
- christophercullumBrass Contributor
Jurgen_de_Valk, just out of curiosity, if you post a file in the conversation, does that file show up on the Android device?
- Jurgen_de_ValkCopper Contributor
christophercullumyes, files exchange via chat is not an issue and can be seen via my Android app. It seems also related to certain Android versions or hardware phone models but not yet confirmed by Microsoft. To be continued...
- christophercullumBrass ContributorOK, so the issue is not ALL Android versions, just a sub set. What version of Teams is installed on the phones that do show Files and the ones that don't?
- Andrew HodgesBronze ContributorHave you tried this with a new MS Team? Is this with all your Teams? I had a similar issue and it was because the Microsoft Team had not created correctly. Ordinarily the Android app works.
- Jurgen_de_ValkCopper Contributor
Andrew HodgesI tried but unfortunately with the same issue as I had before. I created a private team and without even add other users to the new team I don't see the default tab 'files' within the Android app. Kind of strange isn't it?
- Jurgen_de_ValkCopper ContributorAnd why IOS users do see the 'files' content and Android users do not within the same team?