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Jurgen_de_Valk's avatar
Jurgen_de_Valk
Copper Contributor
Oct 07, 2019

Android not shown files and other tabs

Android phones having MS Teams installed do not show some tabs like 'files' or 'sharepoint'. Please check the attachment. Pernille-Eskebo please investigate and fix
android
files
sharepoint
teams
Lucien2495's avatar
Lucien2495
Copper Contributor
Apr 02, 2020
I have the same issue. I (teacher and creator of team for my class) and student (I invited them to team) can see files in web and desktop versions of teams (chrome and windows 10). BUT on android cell phone (OnePlus 6t, android 10, and Huawei media tab 10 with Android 😎 I (teacher) can see files tab but none of the files, while the student on same devices can't even see a files tab.
christophercullum's avatar
christophercullum
Brass Contributor
Apr 13, 2020

HiLucien2495 , starting on March 23rd, Microsoft was reporting that there was a service degradation for the deployment of new SharePoint sites, permissions, and Teams.  It was finally resolved on April 6th.  Perhaps that was causing the issue for you and your students.  Are you still having this issue?

 

  • Lucien2495's avatar
    Lucien2495
    Copper Contributor
    May 12, 2020
    Nope. Still does t work.
  • JurgendeValk's avatar
    JurgendeValk
    Copper Contributor
    Apr 14, 2020

    christophercullum 

    ..... It was finally resolved on April 6th.

    Yes indeed, it seems to be solved in Android app, I can see files folder now.

    Thanks for notification.

    • RicardoNunes's avatar
      RicardoNunes
      Copper Contributor
      Apr 15, 2020

      JurgendeValk this is still an issue, even after 6th april update. Files are showing in PC, but not showing in Android. Some parents tries in IOS and also showing. Mobiles and Tablets with Android are unable to see. Can this be sorted a.s.a.p.? This is now being used in schools and classes. Thanks

      • JurgendeValk's avatar
        JurgendeValk
        Copper Contributor
        Apr 15, 2020

        RicardoNunes I raised this topic and for me as an Android user I could never see the files tab for the Team I created almost a year ago. And now suddenly I do see the files tab (Bestanden in Dutch) as shown:

         

  • Marie2020's avatar
    Marie2020
    Copper Contributor
    Apr 14, 2020

    christophercullum I am still having this problem. Some people have suggested I download teams, but Ive already done that, and my class files arent showing up. Could a chromebook be the cause for not being able to see these?

     

    • christophercullum's avatar
      christophercullum
      Brass Contributor
      Apr 14, 2020

      HiMarie2020 , There is a Windows, Mac, Linux, iOS, and Android version. I don't believe there is a native Chrome app for Teams (ignoring the fact that some Chrome Books can use Android apps).

      Feature capability between the client application and the browser based interface are very close.  The browser does need to be the latest version of Chrome or Edge (Chromium engine).  The browser interface to Teams should be adequate to see the files.    

      I believe the best solution in your case would be to make sure your version of ChromeOS is up to date.  

      Although the issue may also be timing.  How long since you created the Team and added your students?  Microsoft only guarantees 24 hours turn around for creation and application of security profiles. 

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