Forum Discussion
bgriffin
Apr 15, 2020Copper Contributor
Adding user to MS Teams breaks email - Exchange 16 On Premises
Hi there, we're just starting out using a pretty standard Teams setup with a small number of users. We use Office 2016 and Exchange 2016. Our primary email accounts are flast@domain.com and we have f...
bgriffin
Apr 17, 2020Copper Contributor
VasilMichevI think you're on the right track. Everything is on premises (AD, Exchange, Office) with the exception of Exchange Online Protection (EOP) which is our email filtering service. All email flows through that service before hitting our servers. Potentially there is some issue with the default onmicrosoft.com email account that is created with new users on the site that is causing confusion. I deleted those accounts when creating new users but possibly there is more to it.
VasilMichev
Apr 18, 2020MVP
Well, that's why we have support for, if nothing else they should be aware of any "known issues" around such configuration.