Forum Discussion
aubreymariecoffey
Aug 10, 2021Copper Contributor
Accessing closed account
Hello, I've tried solving this issue by contacting microsoft customer service over the phone but I was referred here. I had a microsoft account (including Teams) with my former employer that was closed by my employer. However, I am taking that employer to labor court over unpaid wages. There is evidence in my microsoft account that would be very helpful for me to have. Is there anyway of accessing a closed account? If possible I'd like to be able to log into that teams account to have access to messages, or even calls, if that data is kept and it is possible. Thank you for your time!
- Ed WoodrickBrass ContributorOnly thing that I can think of is to get a lawyer to get a eDiscovery search for the information, assuming that it hasn't been too long.
- Hi, sorry to hear about your situation. I’m afraid you won’t be able to access any data in the former employers tenant as your guest account is closed.