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GerardTromp's avatar
GerardTromp
Copper Contributor
Mar 31, 2020
Solved

Access Team Files during conference call

I have been trying to access documents stored under a Team's Files tab during a conference call. There does not appear to be any facility to show, for example, an agenda stored under the Files tab during a conference call. I have also not found anything in the Teams documentation on how to do this.

 

Has anyone figured out how to do this, or is it not possible?

 

If it is not possible, what is the point of storing things in the Files tab that one cannot refer to during a conference call?

  • Hi GerardTromp - are you using the free version of Teams or as part of Office 365? I can speak to the paid version:

    • While on your conference call, you should still be able to click on the Teams icon in the left pane, navigate to your Team and then click on Files
    • If you have joined via the desktop app, you could also log into Teams in your browser and access everything
    • You can sync the files from your Team so you can access all files via your File Explorer regardless of being on a call.

    Hope that helps!

15 Replies

  • Hi GerardTromp - are you using the free version of Teams or as part of Office 365? I can speak to the paid version:

    • While on your conference call, you should still be able to click on the Teams icon in the left pane, navigate to your Team and then click on Files
    • If you have joined via the desktop app, you could also log into Teams in your browser and access everything
    • You can sync the files from your Team so you can access all files via your File Explorer regardless of being on a call.

    Hope that helps!

    • nipac's avatar
      nipac
      Copper Contributor

      Kelly_Edinger do you know if I can have access to file shared before I have been invited to the meeting? If it's a recurring meeting activated before my invitation and it has files shared before my invitation I'm not able to view them. Is there something to configure at meeting level?

       

      Thanks and best regards,

      Nicola

      • Hi nipac - this is the first I'm hearing about this difference in invite & sharing timing - however, sounds more like a sharing setting than a meetings setting. Those sharing a file should take the steps to share with you - either from their OneDrive or SharePoint Site.

    • GerardTromp's avatar
      GerardTromp
      Copper Contributor

      Hi Kelly_Edinger,

       

      I was in the desktop application and the left sidebar was greyed out and unresponsive (in the paid-for institutional Teams). Hence my question.

       

      I find it odd that I would have to open a browser version to be able to achieve what I should be able to do in the application itself. Why not allow another window (if necessary disable another teleconference in the second window). Better yet allow one to simply access the files.

       

      Anyway, thanks for the tip and yes I recognize the workaround, and notice that the web version does not grey out the waffle and side-bar.

       

      I will check again tomorrow on another meeting to see if it was a feature of the desktop application or a bug.

       

      • Kelly_Edinger's avatar
        Kelly_Edinger
        MCT

        Hi GerardTromp - that should just be a bug. Even though the icons appear grayed out, you should still be able to click on them to navigate around Teams even while in a call. Hope it gets resolved for you quickly!

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