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Petri-X's avatar
Petri-X
Bronze Contributor
May 27, 2020

A proposal to get Teams client without clean cache requirement

Hi,

Are you already tired to the solution what even Microsoft itself gives for us:

1. Exit Teams

2. Clear the Cache

3. Start Teams.

4. Problem solved.

 

I have no idea why I should start asking our end users to start learning how to clear Teams' cache to get it work. Yes, you can write automatic scripts and codes to get this done automatically. Others has been also asking if there could be a button on Teams to clear cache. Wouldn't be better to fix the problem itself?

 

Could we ask a better quality for Teams from Microsoft?

So I wrote a request to User Voice: Can we get Teams client which could survives without clearing cache by user 

 

Lets not go back to time when reboot was a professional way to fix issues.

    • Petri-X's avatar
      Petri-X
      Bronze Contributor

      Hi ChristianBergstrom 

      Yes, I know. But that is what I would like to avoid, I don't want to get buttons/scripts to clear the cache. Because then there are still those unresolved issues in Teams. Users are still suffering troubles until they press the button. And also, then the next question is, how often they should press the button?

       

      So what I'm hunting is, asking Microsoft to improve the cache management on Teams client and avoiding these situations.

       

       

      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor
        I get it! I will vote on it. But as I mentioned it will probably be merged into the top voted one (or handled separately). Cheers!

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