Forum Discussion
stacyv9898
Apr 23, 2024Copper Contributor
911 Emergency address and iphone Teams app
Testing 911 with Teams app (via 933) using Teams and Operator connect. I have user emergecny calling policy enabled to use external location lookup. On the iPhone (15), I also have location servic...
Apr 25, 2024
Hi stacyv9898, did you also configure the Network Topology and Networks & Locations correct?
Its important to configure all network ID's for all subnet and also the correct trusted IPs (public IP) under Networktopology. You can store your Teams logs and look at the calling logs for emergency loation to see everything is correct.
You should find something like this with also the geodata for your location
Networks and Locations known:
Network 1:
{
"ipv4": "172.27.20.100",
"ipv6": "2001:9e8:e2d8:de00:a383:c999:cbad:5c6f",
"mac": "e0:4f:43:8f:0e:e8",
"subnetLengthIpv4": "24",
"subnetLengthIpv6": "64",
"isCallingPlanUser": false,
"geoCoordinates": {
"accuracy": 76,
"latitude": 53.6599,
"longitude": 10.0972
}
Its important to configure all network ID's for all subnet and also the correct trusted IPs (public IP) under Networktopology. You can store your Teams logs and look at the calling logs for emergency loation to see everything is correct.
You should find something like this with also the geodata for your location
Networks and Locations known:
Network 1:
{
"ipv4": "172.27.20.100",
"ipv6": "2001:9e8:e2d8:de00:a383:c999:cbad:5c6f",
"mac": "e0:4f:43:8f:0e:e8",
"subnetLengthIpv4": "24",
"subnetLengthIpv6": "64",
"isCallingPlanUser": false,
"geoCoordinates": {
"accuracy": 76,
"latitude": 53.6599,
"longitude": 10.0972
}