Forum Discussion
Strange random behavior shared forms
Since a week or so we see and hear strange behavior with Forms.
When I create a new form I'm sometimes able to share with people outside my organisation and one moment later I'm not (it's greyed out). When you look again a hour or so later it's posible we can share again.
If shared, people outside and inside the organisation can have random issues.
-Some internal users who have a Forms Pro Trial license cannot open the link (you can see in top of the screen Forms Pro opens). When I disable the trial license the link does open.
-External users cannot open the form. The see the message (translated from Dutch) Something went wrong: External users cannot anwser this form because of IT policy.
The strange thing is that when they try multiple times it sometimes does open. When filling the form they get a message: disconnected from server.
I'm completely lost what to do. It worked fine till now...
1 Reply
- Lavan JeevaCopper Contributor
Several of us are having similar problems (which started last week). Here are a few other posts which I've responded to over the last few days.
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_forms/ms-forms-anyone-with-a-link-can-respond-greyed-out/1bb381f2-fa9e-4778-b4e3-2ed4431d8b23?messageId=238a1799-67a8-4189-999c-cb264603f321
https://answers.microsoft.com/en-us/msoffice/forum/all/forms-login-issue/60930f3b-efbc-48ef-adfd-14a81a6f427f
Hopefully with more of us reporting the issue, we get an answer from Microsoft.