Forum Discussion

Copper Contributor

Jun 03, 2019

Sorry, something went wrong Crash when viewing Responses

Hi there, Im a forms pro user and created a form to survey a group of people. Everything was working fine but since this morning the responses are not loading correctly anymore. This happens in a...

Copper Contributor

Jun 05, 2019

This morning everything seemed to work again but at the moment the problem of retrieving data from responses is back again.

It doesn't crash but it cant find any data, or so it seems. When I then click on question responses I do see my questions but the layout is all iffy. By clicking more details I can see the responses that have been filled in.

Also there is no option to download the responses into Excel at this time.

Joel Banks
Copper Contributor
Jun 05, 2019
ThomasMiedema

I am having this same issue. Just stuck on "Something went wrong"

When I click on a specific email response it will show me some of the information then give the the error.
- ThomasMiedema
  Copper Contributor
  Jun 05, 2019
  Joel Banks
  
  This is what I experienced yesterday. Are you a forms pro user aswell? or just the regular forms.
  - Joel Banks
    Copper Contributor
    Jun 05, 2019
    ThomasMiedema
    
    Forms Pro, not willing to find out if I lose my survey data by opting out of Forms Pro...
    
    It would be awesome to find out what's going on
Beth Vinson
Copper Contributor
Jun 05, 2019
Mine is stuck on Loading... Used Chrome and IE. This is very frustrating. Anyone else having this issue? ThomasMiedema
- ThomasMiedema
  Copper Contributor
  Jun 05, 2019
  Same here, it loads for a very long time and then comes back with:
  
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