Sorry, something went wrong - backend Excel file

Hi Rob, I'm the feature's engineer. I'd like to confirm following things:
1. please the owner of the form to check if the excel file connected to the form exists.
2. What did the owner see when she/he click the "Open in Excel" button? Just "something went wrong" or more detail infomation.
3. Do you really have authorization to the form when you got the error page? If you can go to the form response page and then click the "Open in Excel" button,
   that means yes, otherwise, no. If you don't have authorization, you get error page like the screenshot is expected.
  
The answers of the questions can help me to troubleshoot the issue. And if you'd like to unblock the user asap,
you can ask the owner do the reexport action:
    Change the forceReExport value from false to true(remember: it needs form owner to do it):
    https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=U7fLnrmoG0-yBpcWknmKZ4GEDRvUKdZLiKc8OtFEkgRUQVY5V0xTQloxTjhNSFZRTTFRNEVWQUVHUi4u&forceReExport=true
 https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=U7fLnrmoG0-yBpcWknmKZ4GEDRvUKdZLiKc8OtFEkgRUNTRDMjJJTkFLNlJPRjZXTFQxQjlPNlNOWi4u&forceReExport=true

Thanks,

Qingwen