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Deleted's avatar
Deleted
Oct 25, 2017

Sorry, something went wrong - backend Excel file

Hi,   Anyone know how to get around the issue of the backend Excel file for the responses not opening?   Have a couple of forms that have the Sorry, something went wrong message when clicking on ...
excel
microsoft forms
Zhongzhong_Li's avatar
Zhongzhong_Li
Icon for Microsoft rankMicrosoft

Hi Rob,

 

Sorry for the slow response.

 

Do you still have the problem? I could help you connect with the engineering team.

Do you mind to send your form URL and technical detail for us? It will help us troubleshoot the error.

 

Regards,

Zhongzhong

Deleted's avatar
Deleted
Nov 01, 2017
Hi Zhongzhong,

The urls to the two Flows that are having issues are below:

https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=U7fLnrmoG0-yBpcWknmKZ4GEDRvUKdZLiKc8OtFEkgRUQVY5V0xTQloxTjhNSFZRTTFRNEVWQUVHUi4u&forceReExport=false

https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=U7fLnrmoG0-yBpcWknmKZ4GEDRvUKdZLiKc8OtFEkgRUNTRDMjJJTkFLNlJPRjZXTFQxQjlPNlNOWi4u&forceReExport=false

Technical details are that the Excel file with the responses doesn't open when clicking the "Open in Excel" button.

Thanks
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Icon for Microsoft rankMicrosoft
    Nov 02, 2017

    Hi Deleted, 

     

    I have shared this two URLs to our engineers for further investigation.

     

    Regards,

    Zhongzhong

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