Forum Discussion
Shared Forms no longer loading in iOS 10.3.3 Safari
AndrewFitzgerald this issue does not reproduce on later versions of iOS, but unfortunately that requires newer iPads. Do you have the option of trying another browser on the device? Can you try Chrome?
Thanks everyone for raising this issue
-jon
Program Manager - Forms
Hi Jon_Kay, thanks for the response.
On my school iPads we also have the Chrome app, and it also shows the same issue. Maybe the issue is related to iOS 10.3.3's version of webkit?
- Jon_KayDec 11, 2019Former Employee
AndrewFitzgerald ah, good point. Thanks for testing it out and looping back. We've opened a bug to track this issue on our side, but I cant give high hopes of addressing it in short term. Given the age of the devices and limited support from Apple (cant upgrade to latest iOS), +limited usage, it is lower on the priority list compared to other work items.
We are getting a device now to test. I am wondering if there is a setting that you can enable/disable to workaround this. There are a bunch of settings within: Settings->Safari->Advanced->Experimental features, but i cannot tell you which to test out yet. After we get device to reproduce locally, I am hoping i can give you more insight. In the meantime, if you do trial/error and happen to get through, please let me know.
- Jon_KayDec 12, 2019Former Employee
AndrewFitzgerald sadly it seems that the safari experimental menu is also not available in ios 10! it was added in ios 11.
- AndrewFitzgeraldFeb 18, 2020Brass Contributor
Jon_Kay Any update on this issue? I still have 4 more months in this school year and would like to avoid switching over to Google for all my classroom Forms.