Forum Discussion
Forms responses missing when Excel is opened
Dear Forms customers,
Forms for Excel contains a live data connection to your form. Any new response data will be stored in your form, and also be reflected in your workbook. On occasion, the workbook may not contain the latest data for a number of reasons.
If this is the case, Forms provides a new feature, "Sync all responses to a new workbook", in order to “sync” your most recent responses to a new workbook. This new workbook will be stored next to your original workbook on OneDrive for Business or SharePoint Online. This will ensure your data is up to date. Learn more about how to get missing data.
Regards,
Zhongzhong
MicrosoftHi Rembert,
Yes, please try "Sync to new Excel workbook" to get your data into a new workbook.
It would be great if you could share your form URL with us, so we could troubleshoot the error you have met.
Regards,
Zhongzhong
Mine does not look like that
I do not see the "more options" option to sync all responses...
Typical Msft - they can't even get a idea they copied from Google right. The whole point is to have a form that submits to a spreadsheet - Msft can't figure that out so the answer is to create a new spreadsheet??? Ridiculous - please go back and see how Google does it and try again.
Zhongzhong,
Mine has gone wrong again. Three responses are missing. However, I am not around for a couple of days so I'll private message you then and hopefully we can get the thing sorted out.
Alan
Yes.
My principal checked and one week there were 5 responses and the next week there were only 2.
When I generated the excel file there were still only 2 responses showing.
-Mrs. Rembert
Kindergarten Bridges Form missing responses in both responses and excel
- Zhongzhong_Li
Based on your screenshot, your form doesn't have a connection with Excel online workbook. To create a form has live connection, you could check the document here.
For your form, every time you click on "Open in Excel", you will receive a new download file, which should always contain the latest data.
Do you mean for the new download file, it also has missing data?
