Forum Discussion

Richard Thorn's avatar
Richard Thorn
Icon for Microsoft rankMicrosoft
Dec 14, 2017

"Open in Excel" is not exporting to excel

Hi Forms team, 

I am having an issue on our form when trying to export responses to Excel.  

 

Every time I do, it try's to download a ".ashx" file.

 

 

When you select open you get the store search pop-up 

 

 

 

 

I am using the form for Preview Feedback so any help would be appreciated.  

 

Thanks 

 

microsoft forms
  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor
    Jan 08, 2018

    Hi Richard

     

    You appear to be downloading an ASP.NET related file which is web page technology and not the Excel file that you are after. Something is definitely wrong.

     

    I personally haven't had any issues with downloading my Forms feedback (see image) which has the name of the survey and date!

     

     

    I would suggest closing the browser and trying again, or try to do this from a different browser.

     

    Good luck!

    Damien

     

  • Qingwen Zeng's avatar
    Qingwen Zeng
    Icon for Microsoft rankMicrosoft
    Jan 11, 2018

    Hi Richard, could share more info about your browser?  IE, Chrome or Safari etc, and the version.

    Thanks.

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