Forum Discussion
Richard Thorn
Dec 14, 2017Former Employee
"Open in Excel" is not exporting to excel
Hi Forms team,
I am having an issue on our form when trying to export responses to Excel.
Every time I do, it try's to download a ".ashx" file.
When you select open you get t...
Damien_Rosario
Jan 08, 2018Silver Contributor
Hi Richard
You appear to be downloading an ASP.NET related file which is web page technology and not the Excel file that you are after. Something is definitely wrong.
I personally haven't had any issues with downloading my Forms feedback (see image) which has the name of the survey and date!
I would suggest closing the browser and trying again, or try to do this from a different browser.
Good luck!
Damien