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HeidiAngel's avatar
HeidiAngel
Copper Contributor
Feb 15, 2023
Solved

New Form Submissions not Pulling to Power Automate

I have form submissions set up to trigger a Power Automate flow and the flow has suddenly stopped working after years of use. Here are a couple things I have noticed in my troubleshooting:

 

  1. It seems that somehow not all new form submissions are being registered by MS Forms. When I look at the number of responses on the Form Responses tab, there are several missing compared to the number when I open the responses in Excel (1146 compared to 1158+).


     



  2.  I have entered a subsequent form ID (1160) into my flow and the flow was successful.

     

  3. This was the original flow:

 

 

Any insight that can be offered is much appreciated. Thanks!

 

 

microsoft forms
power automate
  • IdealProtein's avatar
    IdealProtein
    Feb 15, 2023

    felixbji Thank you for this. I was having the same issue but turning the flow off and then on again fixed it.

10 Replies

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  • theeCoDi's avatar
    theeCoDi
    Copper Contributor
    May 15, 2024
    This just happened to me, I had a period of about 15min where Forms were submitted but the Flow did not trigger AT ALL. Previous and post submissions all triggered properly. Bizarre!
  • felixbji's avatar
    felixbji
    Copper Contributor
    Feb 15, 2023

    Exactly the same issue for me ... The flow has stopped running from 13th. I am submitting the form, form entry available, it is not moving to lists and excel table. The flow is not triggered so error message also doesnt appear.HeidiAngel 

    • Jacob_Porter's avatar
      Jacob_Porter
      Brass Contributor
      Feb 15, 2023

      Do your "Shared With Me" Forms work?
      These seem to be the only forms that are working with flow still.
      Edit: Nevermind it's inconsistent which forms work and which don't.
      Perhaps 365Group region?

       

  • Jacob_Porter's avatar
    Jacob_Porter
    Brass Contributor
    Feb 15, 2023
    I have the same issue.
    Last run I have was on the 13th this month. Power Automate doesn't even trigger the flows after the forms are submitted, the IDs are unchanged, we still have access to the groups the forms are a part of.

Resources

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I have form submissions set up to trigger a Power Automate flow and the flow has suddenly stopped working after years of use. Here are a couple things I have noticed in my troubleshooting:

 

  1. It seems that somehow not all new form submissions are being registered by MS Forms. When I look at the number of responses on the Form Responses tab, there are several missing compared to the number when I open the responses in Excel (1146 compared to 1158+).


     



  2.  I have entered a subsequent form ID (1160) into my flow and the flow was successful.

     

  3. This was the original flow:

 

 

Any insight that can be offered is much appreciated. Thanks!

 

 

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I have form submissions set up to trigger a Power Automate flow and the flow has suddenly stopped working after years of use. Here are a couple things I have noticed in my troubleshooting:

 

  1. It seems that somehow not all new form submissions are being registered by MS Forms. When I look at the number of responses on the Form Responses tab, there are several missing compared to the number when I open the responses in Excel (1146 compared to 1158+).


     



  2.  I have entered a subsequent form ID (1160) into my flow and the flow was successful.

     

  3. This was the original flow:

 

 

Any insight that can be offered is much appreciated. Thanks!

 

 

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New Form Submissions not Pulling to Power Automate","moderationData":{"__ref":"ModerationData:moderation_data:4141682"},"body":"This just happened to me, I had a period of about 15min where Forms were submitted but the Flow did not trigger AT ALL. Previous and post submissions all triggered properly. Bizarre!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"182","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-05-15T09:29:11.415-07:00","lastPublishTime":"2024-05-15T09:29:11.415-07:00","metrics":{"__typename":"MessageMetrics","views":2774},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft365/category:products-services/category:communities/community:gxcuf89792board:MicrosoftForms/message:3742763/message:4141682","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1735319":{"__typename":"User","id":"user:1735319","uid":1735319,"login":"benjaminsullivanvonachengroupcom","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-15T12:30:45.412-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1735319"},"ModerationData:moderation_data:3743810":{"__typename":"ModerationData","id":"moderation_data:3743810","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3743810":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1735319"},"id":"message:3743810","revisionNum":1,"uid":3743810,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftForms"},"parent":{"__ref":"ForumTopicMessage:message:3742763"},"conversation":{"__ref":"Conversation:conversation:3742763"},"subject":"Re: New Form Submissions not Pulling to Power Automate","moderationData":{"__ref":"ModerationData:moderation_data:3743810"},"body":"

HeidiAngel same issue here. Also resolved by disabling and reenabling the flow. No changes were made to the flows or forms prior to the issue beginning yesterday. 

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Exactly the same issue for me ... The flow has stopped running from 13th. I am submitting the form, form entry available, it is not moving to lists and excel table. The flow is not triggered so error message also doesnt appear.HeidiAngel 

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Do your \"Shared With Me\" Forms work?
These seem to be the only forms that are working with flow still.
Edit: Nevermind it's inconsistent which forms work and which don't.
Perhaps 365Group region?

 

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I just turned the flow off and turned it back on. Now it works for me. Jacob_Porter 

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Last run I have was on the 13th this month. Power Automate doesn't even trigger the flows after the forms are submitted, the IDs are unchanged, we still have access to the groups the forms are a part of.
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felixbji Thank you for this. I was having the same issue but turning the flow off and then on again fixed it.

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