Forum Discussion

Cristina_Diaz's avatar
Cristina_Diaz
Copper Contributor
Sep 30, 2019

MS Forms is failing to save changes and new form information

Across our organization we are experiencing an issue where MS Forms is not saving any changes or maybe a handful out of many to a forms and not saving new forms (saves as untitled with no content).  ...
microsoft forms
andrewmorrell's avatar
andrewmorrell
Copper Contributor
Aug 07, 2020

@ have the same problem

dqtm_Marina's avatar
dqtm_Marina
Copper Contributor
Nov 23, 2020

Is any solution from Office already available?
Can we trigger manually somehow the "auto-save" ?
Having same problem (part of changes unsaved), and tricky to follow using the tool...

 

 

  • HannahH12's avatar
    HannahH12
    Copper Contributor
    Nov 23, 2020

    I've just recently started using MS Forms and the first couple of surveys I did were fine. However, I have suddenly started to experience this issue as well. I strangely also kept getting a message asking if I wanted to remain on the page or leave, which I presume is part of the same issue. I read another post from some time ago suggesting that refreshing after adding every question sorts this issue. However, that isn't very convenient. Also, that post was from 2017 and this issue is still not solved!

    • RachelC365's avatar
      RachelC365
      Copper Contributor
      Dec 17, 2020
      I have the exact same issue. After 8mths of using MS Forms with no problems, I spend over 2 hours working with my customer on a form only for the save to fail and lose more than half the information. Noticeably I was also constantly getting the “Leave the page” message popping up which I’ve never had before. The auto save was saying “saving” & “saved” constantly. I have noticed that forms has changed recently in its layout and wonder if these changes are the cause
    • mpdimitrova's avatar
      mpdimitrova
      Copper Contributor
      Dec 01, 2020

      HannahH12 I am experiencing the same issue. It's infuriating! 

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Across our organization we are experiencing an issue where MS Forms is not saving any changes or maybe a handful out of many to a forms and not saving new forms (saves as untitled with no content).  Is anyone else experiencing this issue?  We rely heavily on forms and may need to find another platform if not resolved soon!

","kudosSumWeight":3,"postTime":"2019-09-30T12:39:25.893-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:microsoft forms","text":"microsoft forms","time":"2016-08-12T23:30:58.143-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:883339_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":27570},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Across our organization we are experiencing an issue where MS Forms is not saving any changes or maybe a handful out of many to a forms and not saving new forms (saves as untitled with no content).  Is anyone else experiencing this issue?  We rely heavily on forms and may need to find another platform if not resolved soon!

"},"Conversation:conversation:883339":{"__typename":"Conversation","id":"conversation:883339","solved":false,"topic":{"__ref":"ForumTopicMessage:message:883339"},"lastPostingActivityTime":"2024-11-06T02:54:28.757-08:00","lastPostTime":"2024-11-06T02:54:28.757-08:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:883339":{"__typename":"ModerationData","id":"moderation_data:883339","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:883339_2":{"__typename":"Revision","id":"revision:883339_2","lastEditTime":"2023-08-06T16:52:40.131-07:00"},"ForumReplyMessage:message:1923045":{"__typename":"ForumReplyMessage","id":"message:1923045","conversation":{"__ref":"Conversation:conversation:883339"},"author":{"__ref":"User:user:878582"},"revisionNum":1,"uid":1923045,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftForms"},"subject":"Re: MS Forms is failing to save changes and new form information","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1923045"},"parent":{"__ref":"ForumReplyMessage:message:1572118"},"body":"

Is any solution from Office already available?
Can we trigger manually somehow the \"auto-save\" ?
Having same problem (part of changes unsaved), and tricky to follow using the tool...

 

 

","body@stringLength":"237","rawBody":"

Is any solution from Office already available?
Can we trigger manually somehow the \"auto-save\" ?
Having same problem (part of changes unsaved), and tricky to follow using the tool...

 

 

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@ have the same problem

","body@stringLength":"30","rawBody":"

@ have the same problem

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MS Forms is failing to save changes and new form information","moderationData":{"__ref":"ModerationData:moderation_data:1923545"},"body":"

I've just recently started using MS Forms and the first couple of surveys I did were fine. However, I have suddenly started to experience this issue as well. I strangely also kept getting a message asking if I wanted to remain on the page or leave, which I presume is part of the same issue. I read another post from some time ago suggesting that refreshing after adding every question sorts this issue. However, that isn't very convenient. Also, that post was from 2017 and this issue is still not solved!

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HannahH12 I am experiencing the same issue. It's infuriating! 

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