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Scarlett's avatar
Scarlett
Copper Contributor
Dec 19, 2024
Solved

MS form unresponsive

hi there I have an MS forms survey's collect-responses page that keeps on being unresponsive facts abt the form: we use Microsoft 365 the form is created in sharepoint - our site - document - ne...
  • Kidd_Ip's avatar
    Dec 20, 2024

    Consider below:

     

    1. Simplify the Form: Try removing some of the pictures or complex elements temporarily to see if the form becomes responsive.
    2. Check Network Stability: Ensure that your network connection is stable. You might want to try accessing the form from a different network.
    3. Update Browsers: Make sure all browsers are up to date. Sometimes, browser updates can resolve compatibility issues.
    4. Test in Different Environments: Try accessing the form from a different device or network to see if the issue persists.
    5. Check Microsoft Service Status: Visit the Microsoft Service Health page to see if there are any ongoing issues with Microsoft Forms.
    6. Recreate the Form: If possible, try creating a new form with the same questions to see if the issue is with the specific form.

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