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wbminter1914's avatar
wbminter1914
Copper Contributor
Apr 30, 2020

Microsoft Forms - Problem with iOS/Mac users accessing forms link

Re: Microsoft Forms...Several iPhone/Mac users are having difficulty accessing my Form from the link I sent them via text message. Other iPhone/Mac users are not having the same difficulty. Is there a setting they need to enable on their devices?

microsoft forms

6 Replies

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor
    May 01, 2020

    Hi wbminter1914 

     

    When you say difficulty, what does the issue look like (screenshot may help)?

     

    Also is the form configured for organisation or anyone to access?

     

    Cheers

    Damien

    • wbminter1914's avatar
      wbminter1914
      Copper Contributor
      May 01, 2020

      Damien_Rosario 

       

      Hello Damien,

      Thanks for your reply! Yes my form is enabled for anyone to access.  Attached is a screenshot of the error message some iOS users are getting...

       

      Thank you!

      WBM

      • Damien_Rosario's avatar
        Damien_Rosario
        Silver Contributor
        May 04, 2020

        Hi wbminter1914 and all

         

        It's a strange case that you would get that msg but using the link again may then show the form.

         

        I'd suggest logging a ticket with Microsoft and reporting the issue.

         

        A defect like this would be terrible to work with and I reckon they should get onto fixing it asap.

         

        Good luck!

        Damien

         

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