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John Goodhind's avatar
John Goodhind
Iron Contributor
Nov 24, 2016

Links not working

An issue that came up today; a teacher created a survey and copied/pasted the link into a class notebook. The link failed to open in both Onenote 2016 and Onenote Online. The desktop version is the latest with up to date updates. He then shared the link via email- same result. The link activates the pre- loader, but this keeps going. We waited 10 minutes and more.

 

Anyone have any ideas?

 

John 

education
microsoft forms
  • Nakul Madaan's avatar
    Nakul Madaan
    Icon for Microsoft rankMicrosoft
    Nov 29, 2016

    Hi Jon - can you screenshot of the error message with us? Also, can you view the form when you open it in the browser ?

     

    • John Goodhind's avatar
      John Goodhind
      Iron Contributor
      Dec 04, 2016

      Hi Nakul

      There was no error message- it just failed to load

  • Mike Platvoet's avatar
    Mike Platvoet
    Steel Contributor
    Nov 29, 2016
    John, it may also be that there was a service degradation on Forms on your tenant and that it works now fine again. Have you retried the action?

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