Forum Discussion

elan's avatar
elan
Copper Contributor
Mar 04, 2026

Limited to 200 submissions

The helpdesk has confirmed that I have an m365 family subscription. This would allow me to receive 1000 responses in Forms. However, when I log in to Forms with my details, only 200 answers are accepted. In addition, I get a "buy button" on the screen. In other words, Forms "thinks" that I have a free plan.

Who can solve this for me?

 

1 Reply

  • Although your Microsoft 365 Family subscription entitles you to receive up to 1,000 responses per form, the current limitation of 200 responses and the presence of a “Buy” button indicate that Microsoft Forms is recognizing your account as a free personal plan rather than correctly associating it with your active Family license. This discrepancy reflects a licensing recognition issue that can only be resolved through direct assistance from Microsoft Support.

     

    Form, question, response, and character limits in Microsoft Forms - Microsoft Support