Forum Discussion
itsdivyanshu
Feb 22, 2022Copper Contributor
Isn't there any calculation mistake of NPS - MS forms?
I recently conduted a Net promoter score (NPS) survey using MS forms, while promoters were 12, passives were just 01 and detractors = 00 (Nil); Yet it shows the NPS as 92. Shouldn't it be 100 as p...
Smasher82
Aug 15, 2023Copper Contributor