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itsdivyanshu's avatar
itsdivyanshu
Copper Contributor
Feb 22, 2022

Isn't there any calculation mistake of NPS - MS forms?

I recently conduted a Net promoter score (NPS) survey using MS forms, while promoters were 12, passives were just 01 and detractors = 00 (Nil); Yet it shows the NPS as 92. Shouldn't it be 100 as p...

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