Forum Discussion

Sue McCrory's avatar
Sue McCrory
Copper Contributor
Oct 01, 2018

Forms Won't Accept New Entries

We've been using a form for faculty to submit exam information for going on 3 semesters. In the spring and summer, it worked just fine - if faculty had multiple courses to enter, they could enter mul...
education
microsoft forms
Damien_Rosario's avatar
Damien_Rosario
Silver Contributor
Oct 03, 2018

Hi Sue McCrory

 

Check the form settings to see if it is set to One response per person. Untick it if it is and it should allow multiple submissions.

 

Click onto the ... and click onto Settings.

 

 

 

Hopefully that is your solution. Best wishes with your form!


Cheers

Damien

  • Sue McCrory's avatar
    Sue McCrory
    Copper Contributor
    Oct 03, 2018

    Unfortunately, that’s not it. It has been accepting multiple entries from faculty until last week, and nothing in settings has changed. The only difference is that I used the form myself to enter data for a faculty member, twice, and ever since then only new entries from faculty who have never used it before can be submitted. 

     

     

    • Damien_Rosario's avatar
      Damien_Rosario
      Silver Contributor
      Oct 03, 2018

      Hi Sue McCrory

       

      I am unsure of why you are experiecing this issue.

       

      My suggestion is that since it's a show stopper, to log a ticket with Microsoft Support and see if they can assist?

       

      Could be an issue that they can help to resolve or explain better.

       

      Hoping you do find the answer to your problem.

       

      All the best!

       

      Cheers

      Damien

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