Forum Discussion
Forms Pro: You do not have permissions to create or view Surveys on this environment
Hello,
I just signed up for FormsPro and I am getting the following message at the top:
"You do not have permissions to create or view Surveys on this environment. Please contact the environment administrator to provide required permissions. Learn more"
I cannot see the sample form, nor create share any.
I added my user to the Survey Service Administrator role in the environment (within Dynamics 365) but the errors is still there.
After reading the troubleshooting steps, I was able to fix this:
- Microsoft Forms Pro solution is installed.
- An application user with the name Microsoft Forms Pro is created.
I installed the Microsoft Forms Pro application from
https://appsource.microsoft.com/en-us/product/dynamics-365/mscrm.shimla
And then I verified in Dynamics 365 that a application user was created. After that, the message was gone.
I am posting this in case anybody else gets the same error.
After reading the troubleshooting steps, I was able to fix this:
- Microsoft Forms Pro solution is installed.
- An application user with the name Microsoft Forms Pro is created.
I installed the Microsoft Forms Pro application from
https://appsource.microsoft.com/en-us/product/dynamics-365/mscrm.shimla
And then I verified in Dynamics 365 that a application user was created. After that, the message was gone.
I am posting this in case anybody else gets the same error.
