Forum Discussion
NorbP
Jan 15, 2024Copper Contributor
Form Lost
Hello, I have a user that just lost is form, I checked with him to insure he did not delete it, (still have form in the trash ) but this link is still into the "recent" folder but without owner ...
- Jan 17, 2024
NorbP One possible reason could be that the user is not the owner but a co-author of that form. Since the owner has been removed from your organization and the data has been purged, there is no way to retrieve them.
DingkunXie
Microsoft
The telemetry indicates that the owner of the form has been removed and the related data has been purged from the service.
NorbP
Jan 16, 2024Copper Contributor
DingkunXieThanks but the users still do exist and still have other forms 😞 any other idea ? or if not idea why how to get back the data ?
- DingkunXieJan 17, 2024Microsoft
NorbP One possible reason could be that the user is not the owner but a co-author of that form. Since the owner has been removed from your organization and the data has been purged, there is no way to retrieve them.
- NorbPJan 17, 2024Copper Contributor
DingkunXieI wasn't aware that you can be co author, is there a way to list from an admin perspective all authors ?
- DingkunXieJan 18, 2024MicrosoftUnfortunately, there is no such functionality available for tenant admins. You will need to submit a support ticket to the product team, and they will be able to assist you with your request.