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Anonymous's avatar
Anonymous
Feb 01, 2019
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Form jumps back to beginning after each question.

I have several forms that I use for collecting health and safety checks, these have been fine since I created them however today I'm getting reports that after each question is answered the form goes back to the beginning. I have tried it on two of the forms and as soon as I click a choice in the question i shhot back to the beginning.  Any ideas whats happening?

 

21 Replies

  • JakeTax's avatar
    JakeTax
    Brass Contributor
    Same issue - starting happening morning of 3/31/2023. Will someone respond to this thread when the glitch is fixed? Thanks
  • sigvast310's avatar
    sigvast310
    Copper Contributor

    Same problem after each choice, the form goes back to the top of the page (problem on multiple different forms).

  • nataliakom's avatar
    nataliakom
    Copper Contributor

    I have the same bug happening, I need this form to work as intended. Right now it will confuse the respondents.

     

      • arai096's avatar
        arai096
        Copper Contributor
        This issue is again happening and is very difficult to operate the form
  • mgomez's avatar
    mgomez
    Copper Contributor

    This just started happening today to a form that we use as a tutorial for MFA, it seems like it is related to branching, if I turn off branching it goes away. I have been in touch with Microsoft Support and they haven't figured it out yet. I just created a new form with branching and it appears to not have the same issue until I add images to the questions.

    • Zhongzhong_Li's avatar
      Zhongzhong_Li
      Icon for Microsoft rankMicrosoft

      Hi Deleted  and mgomez ,

       

      Engineers are working on investigation. 

      Could you share out your form with us (filling URL)?

      And also could you let us know if you could stable repro this problem?

       

      Thanks,

      Zhongzhong

      • AdrianVilla's avatar
        AdrianVilla
        Copper Contributor

        Hi Zhongzhong_Li

        we are experiencing the same problem, when someone answers a question with branching, the form goes to the beginning.

        this is the link to the survey: https://forms.office.com/Pages/ResponsePage.aspx?id=TBNGUfPca0q3tBUhGytStUaGX2Gih6NIhIQ6KURBLxNUODhSUTAzSkJUV0pTQ01KT0JYNFRIN09KUS4u  

        Thank you in advance!!

  • kbmcglash's avatar
    kbmcglash
    Copper Contributor

    Hello!  I too just recently experienced this issue as well and have no idea how to solve it.  I thought the problem was with the way I branched the questions so I reverted back but that did not resolve the issue.  Everytime a user gets to a new question at the bottom of the page, while it will save the users answers, it jumps back to the top of the page.  

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