Forum Discussion

Deleted's avatar
Deleted
Feb 01, 2019
Solved

Form jumps back to beginning after each question.

I have several forms that I use for collecting health and safety checks, these have been fine since I created them however today I'm getting reports that after each question is answered the form goes back to the beginning. I have tried it on two of the forms and as soon as I click a choice in the question i shhot back to the beginning.  Any ideas whats happening?

 

21 Replies

  • JakeTax's avatar
    JakeTax
    Brass Contributor
    Same issue - starting happening morning of 3/31/2023. Will someone respond to this thread when the glitch is fixed? Thanks
  • sigvast310's avatar
    sigvast310
    Copper Contributor

    Same problem after each choice, the form goes back to the top of the page (problem on multiple different forms).

  • nataliakom's avatar
    nataliakom
    Copper Contributor

    I have the same bug happening, I need this form to work as intended. Right now it will confuse the respondents.

     

      • arai096's avatar
        arai096
        Copper Contributor
        This issue is again happening and is very difficult to operate the form
  • mgomez's avatar
    mgomez
    Copper Contributor

    This just started happening today to a form that we use as a tutorial for MFA, it seems like it is related to branching, if I turn off branching it goes away. I have been in touch with Microsoft Support and they haven't figured it out yet. I just created a new form with branching and it appears to not have the same issue until I add images to the questions.

  • kbmcglash's avatar
    kbmcglash
    Copper Contributor

    Hello!  I too just recently experienced this issue as well and have no idea how to solve it.  I thought the problem was with the way I branched the questions so I reverted back but that did not resolve the issue.  Everytime a user gets to a new question at the bottom of the page, while it will save the users answers, it jumps back to the top of the page.  

Resources