Forum Discussion

Catherine Hartell's avatar
Catherine Hartell
Copper Contributor
Sep 14, 2017

Excel Spreadsheet not opening to show Forms responses

Hello, I was wondering if someone can help. We have created a survey using Office365 Forms but when we click on the 'Open in Excel' option we get the message 'Something went wrong'. This is only happ...
education
microsoft forms
jgreenberg's avatar
jgreenberg
Copper Contributor
Sep 15, 2017

We had the same issue. Opened a ticket with Microsoft and the issue is now fixed for us. I believe the fix was deployed to all tenants.

  • survey null's avatar
    survey null
    Copper Contributor
    Dec 18, 2017

    Did they tell you to do anything specific? Because I have the exact same problem. I contacted Microsoft support and opened a ticket but it's been 3 days now and they are still try to find a solution :(

     

    • Candace Abood's avatar
      Candace Abood
      Copper Contributor
      Dec 18, 2017

      It was a problem on their end and they pushed out a fix to us.  Nothing I could do on my end.

Resources