Creating new Forms generates a generic Excel result sheet (not associated with Form)

Hi Damien thanks for your response.  We've actually opened a ticket with Microsoft as we aren't seeing the Forms option in our +New button.

So when I click the +New button I see this:

Notice, we don't see Forms, but rather the older version of forms which is Excel survey.  I was told that perhaps it's because we are a government entity and that we are the last to get new features?  We have an Office 365 GCC G3 license.

The odd part is I see Forms in our waffle and can launch it and create the nice new format of Forms.  But in our version of Excel online I only see the old Survey button.  So there is obviously some disconnect there and thus possibly why it creates just a generic .xlsx file called "Untitled form.xlsx" without any of my fields I created in my form.

I'll update this post once we speak with Microsoft and find out a solution.