Forum Discussion
Cannot access MS Forms after making survey in Teams
I have noticed several times that after creating a survey using Forms in Teams, I cannot access Forms on the web. I get a "Your account is not enabled for Microsoft Forms" error message. I get the sa...
Just having the same problem here. Is it just a temporary problem or do i have to involve MS support?
Yes but why does it happen? And how can I solve it without Microsoft involvement?
SanChamp Another user in my tenant encountered this error a few days ago but it seemed to resolve. I suggest trying a different browser, trying incognito / private mode in the browser then clear cache/data for the site. If that fails you will need Microsoft support. I log tickets from the O365 Admin portal so you may need an admin in your tenant to do this.
