Curious if anyone is seeing this?

Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.

Hi Nickie - We have fixed this issue, can you try accessing the form again? We figured that you co-owned this form with another user, who was the owner of the form and have left the organization.

Hi,We also have it here, just by starting the forms app

Let me know if you are still facing this error, this issue is resolved now.

It was working again a few hours ago when I checked. Thank you!

anyone else getting this error 631 message?

52 Replies

Azizi Ahmad
Copper Contributor
Feb 02, 2018
Hello,
my problem also the same.
even when I want to create the new form the same error come out.
help me to fix this.
Thanks in advanced.
- Monique Verheijen
  Copper Contributor
  Feb 02, 2018
  
  I get this 1003 error, when opening forms form starting menu. I also have a teampage in which a form is added which gives the 631 error.
  
  Now when I open Forms from the menu button in upper menu I got a "Loading" icon, that doesnot stop:
- Active directory
  Copper Contributor
  Feb 02, 2018
  Hello Team,
  
  even i am getting the error message while opening forms
  
  Forms not working: Try again. Error code: 631 Technical Data Session ID
  
  request team, please check and revert
Christof PELGRIMS
Copper Contributor
Feb 01, 2018
Same problem over here. It started this morning. :-(
- Johan Colson
  Copper Contributor
  Feb 01, 2018
  Same problem here.
Rasmus Badstue Lund-Petersen
Copper Contributor
Feb 01, 2018
This morning. Just when we were going to use a very important form.. The same error as the rest here stopped us from using it. And we even decided to stop using Google Forms and use MS Forms..

But what was the solution? The Fix? Do we just need to wait?
Chi-Wei Lu
Copper Contributor
Feb 01, 2018
I have same problem today.

Session id: cd2ed2fd-17e8-4699-aca2-efc89b8db5bc, Correlation id: 343c6856-fdff-468f-aba2-8819049dd43d
- Szilveszter Börcsök
  Copper Contributor
  Feb 01, 2018
  
  Hi,
  We also have it here, just by starting the forms app
Rudy Moniwa
Copper Contributor
Dec 26, 2017
I have the same problem.
Nickie Sattler
Copper Contributor
May 15, 2017
We are currently getting this error as well. Is there a resolution for it yet?
- Nakul Madaan
  Microsoft
  May 15, 2017
  hi Nickie - can you please share the screenshot or the session id with us?
  - Nickie Sattler
    Copper Contributor
    May 15, 2017
    Here are three examples of the errors we are receiving.
Michael Shillam
Copper Contributor
Mar 23, 2017
Hi

We seem to be getting this error as well for some of our staff any ideas what this is?

Regards
James Schendel
Copper Contributor
Mar 09, 2017
We had it the other day, but it finally stopped on its own. Today though, I'm getting sporadic reports of it from some of my teachers.
Nakul Madaan
Microsoft
Mar 06, 2017
Let me know if you are still facing this error, this issue is resolved now.
- Anonymous
  Feb 13, 2018
  
  I'm getting this error message, both when I try to view my forms or when others try to complete it. Need error resolution ASAP.
  - Anonymous
    Feb 13, 2018
    I tried deleting all browsing history, cookies, cache, etc. Closed, restarted, and tried again. Still the same error.
- Mark Rugman
  Copper Contributor
  Feb 02, 2018
  I am also getting the 631 error at my organisation:
  
  Version:1.0 StartHTML:000000278 EndHTML:000009928 StartFragment:000008890 EndFragment:000009866 StartSelection:000008890 EndSelection:000009854 SourceURL:https://forms.office.com/Pages/DesignPage.aspx?auth_pvr=OrgId&auth_upn=XXXXXX@XXXXXX.AC.UK&origin=shellMicrosoft Forms
  
  Sorry, something went wrong
  
  Please try again. Error code: 631
  
  Technical details
  Session id: ff87b044-3907-4c19-810b-c03d2b4781a4, Correlation id: f9dff3d8-845e-432a-acf9-da432c327401
- Michael Shillam
  Copper Contributor
  Mar 23, 2017
  Hi
  
  We seem to be getting this error as well for some of our staff any ideas what this is?
  
  Regards

Forum Discussion

anyone else getting this error 631 message?

52 Replies

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