Forum Discussion
What is happening with Microsoft Bookings? (Group Bookings disappearing and emails changing format)
Colin365 sorry about this experience. Could you please share your Bookings page URL over DM to me?
- Colin365Dec 15, 2023Brass Contributor
Hello Babu_Alagarsamy, thanks for looking into our problems with Microsoft Bookings earlier this week. I was just wondering if there was any kind of update on the situation? I feel like something has happened because quite a few of the problems haven't been issues for us in the last day or so. But it would be nice to have some kind of confirmation from you about this because we're waiting to open the bookings for January and I would like to feel like we can continue to run our services as normal using Bookings.
There have been a few more small oddities since my original post which could be worth noting here just in case anyone else is suffering any such problems, but I believe they are connected to the strange things we were experiencing rather than being new problems. For example, one of my own fake bookings was "updated" in the middle of the night which feels like it would be completely impossible unless it was in connection to something changing in the program. I got emails both as the user and admin for the change but couldn't see anything different in the data for that appointment time. Then we had one person show up for a booking today with a confirmation email but no record of the booking in the system but I think this was linked to when the whole group booking disappeared. At that time it was this customer's name in the subject of the cancellation email (which is not the normal experience for group bookings) but this obviously means that it wasn't this customer that was trying to cancel their appointment but someone else in the group.
Hoping to get an update on the situation soon.
- Babu_AlagarsamyDec 15, 2023
Microsoft
Colin365 can you please DM the screenshots of the cancellations / update emails that you received? Are you able to reproduce this issue easily?
- SorenKaadFeb 27, 2024Copper Contributor
Hi I have the same issue where i have a error when people are trying to book in my calender. Can you please help?