Forum Discussion
bartlabs
Mar 31, 2020Copper Contributor
unable to change or set admin role for a staff member in Microsoft Bookings
Hi to all, We are having difficulty setting up Microsoft Bookings. We added staff members and everything works except for one member: we added the staff member wit the role of Administrator (in B...
Benjamin_GL
Dec 30, 2022Copper Contributor
Also have an explaination.
If you're user are managed on a local Exchange Server (even if Hybrid), and even if a MS365 licence is applied, the user is managed as a Contact and can only have Guest role because while not registred as a fully Cloud MS365 account it can't manage Booking account.
TStoner30
Jun 19, 2023Copper Contributor
Benjamin_GL100% true we run into the same issue. Convert the mailbox from onprem to cloud now it works.
Thx and greets