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bartlabs's avatar
bartlabs
Copper Contributor
Mar 31, 2020

unable to change or set admin role for a staff member in Microsoft Bookings

Hi to all,   We are having difficulty setting up Microsoft Bookings. We added staff members and everything works except for one member: we added the staff member wit the role of Administrator (in B...
Bookings
office 365
sagark92's avatar
sagark92
Brass Contributor
May 09, 2020

bartlabs 


Bookings is turned on by default for customers who have the Microsoft 365 Business Standard, or Microsoft 365 A3 and Microsoft 365 A5 subscriptions. Bookings is also available to customers who have Office 365 Enterprise E3 and Office 365 Enterprise E5, but it is turned off by default. To turn it on, see Get access to the Microsoft 365 Business apps for Enterprise subscriptions.

 

Maybe the plan you are using for certain members (who are facing this issue) might nor support teams. This can be a reason they are shifted to guest.


Guest

Staff member doesn't have a Microsoft 365 account

  • Be signed up to deliver booked services but cannot access Bookings

  • Receive a meeting invitation when assigned to a booking so you can add it to your personal calendar (valid email address required)

  • Receive email reminders of upcoming bookings

  • Receive notifications of cancellations and changes

 

https://support.office.com/en-us/article/create-your-staff-list-298c529b-407b-4a2b-b2c5-6e77a9d1f07f

 

Hope that helps. 

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