Forum Discussion
unable to change or set admin role for a staff member in Microsoft Bookings
Hi to all, We are having difficulty setting up Microsoft Bookings. We added staff members and everything works except for one member: we added the staff member wit the role of Administrator (in B...
We are also having an identical issue as we are not allowed to update a user's 'guest' role to administrator. We also tried to create a new booking calendar for testing but nothing has changed.
The user has a business premium license.
Just updating this to say that we have now solved the issue, after checking the user's mailbox and realising this had been set to a shared mailbox. After contacting support who tipped us, we were able to fix the issue after by converting it again to a standard user mailbox. Hope this helps other people who might run into the same problem.