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T_Dig365's avatar
T_Dig365
Copper Contributor
Nov 30, 2022

Unable to book appointment for non-outlook users

Hello. When sending my Bookings Page link to someone using gmail, they receive a "This link is not valid response".
I'm using the new version of Bookings. There is no option to turn on/off requirement of Office 365 control.
 
https://learn.microsoft.com/answers/storage/attachments/263517-bookings.png (50.7 KiB)
https://learn.microsoft.com/answers/storage/attachments/263543-gmailandbookings.png (83.3 KiB)
Bookings
Bookings Meetings

3 Replies

  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Dec 02, 2022

    T_Dig365 

     

    Microsoft Bookings supports non-Outlook users. I send links to many Gmail account users without any issues.

     

    So here are my questions. 

    • Are you having trouble with one user or many G-users?
    • Are the users from the same organization?  You may want to check with their organization's security team. 

    I am following this post. I am curious about the resolution.

     

    /Teresa

    #traccreations4e

    • T_Dig365's avatar
      T_Dig365
      Copper Contributor
      Dec 05, 2022

      Hello Teresa_Cyrus. It is for every Gmail user. Not everyone will be affiliated with partnered organizations, so I had hoped for Gmail users to be able to use my Booking link as well.

      • Teresa_Cyrus's avatar
        Teresa_Cyrus
        MVP
        Dec 06, 2022

        T_Dig365 

         

        Thanks for the clarity.  I hope a Booking Product Manager responds.

        Again, I currently submit links to Gmail (free) subscribers.  It may be a problem on their end.

         

        I will continue to follow this post.

         

        /Teresa

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