Forum Discussion
Transferring a Bookings appointment to another staff member loses the Teams meeting link
When a booking is created with Teams meeting integration, Bookings generates a unique Teams meeting link tied to the originally assigned staff member’s calendar and account. If you edit the appointment to assign it to a different staff member, Bookings currently does not automatically regenerate a new Teams meeting link under the new staff member’s calendar. As a result, the existing Teams meeting link gets lost or removed, and the “Join Teams meeting” button disappears from update notifications. This issue has become more visible recently due to backend changes in Microsoft 365 and Teams meeting handling.
Manually add a Teams meeting link after reassignment
- After changing the staff member, go into the associated Outlook calendar event.
- Manually add a new Teams meeting link to the event.
- Send an update invite to attendees.
This is cumbersome but necessary until Microsoft improves the workflow.
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