Forum Discussion
josephmarchesano
May 02, 2022Copper Contributor
Staff not bookable
I have sent invites to other staff within my organization. They have accepted the request, but they are still shown as not bookable under the staff page. I checked to make sure they were assigned to ...
AstroJess24
Copper Contributor
I, too, just noticed that I am having this issue. I have not had this issue in the recent past with other service calendars.
Any insight as to what could be causing this is greatly appreciated!
josephmarchesano
May 02, 2022Copper Contributor
For what it's worth, here is a image of what I see. I have not been able to find any place where I should be approving it and I know that the staff person has clicked accept.
- AstroJess24May 03, 2022Copper ContributorSame. So, I am thinking there is a recent bug which is plaguing us. This issue started recently. Of course, it happens when I rely on bookings most. If I get any leads, I will let you know.
- tewhekeMay 03, 2022Copper ContributorI have the same issue, I have found that in the license we use (Office 365 A1 Plus for Faculty) Bookings was disabled for the resource account i wanted to add to bookings. We have licenses set up for students, staff, contractors and resource accounts. We use Azure to manage our licenses via security groups and enable/disable features for certain groups, yours may be in Office 365