Forum Discussion
josephmarchesano
May 02, 2022Copper Contributor
Staff not bookable
I have sent invites to other staff within my organization. They have accepted the request, but they are still shown as not bookable under the staff page. I checked to make sure they were assigned to ...
AstroJess24
May 02, 2022Copper Contributor
I, too, just noticed that I am having this issue. I have not had this issue in the recent past with other service calendars.
Any insight as to what could be causing this is greatly appreciated!
- josephmarchesanoMay 02, 2022Copper Contributor
For what it's worth, here is a image of what I see. I have not been able to find any place where I should be approving it and I know that the staff person has clicked accept.
- AstroJess24May 03, 2022Copper ContributorSame. So, I am thinking there is a recent bug which is plaguing us. This issue started recently. Of course, it happens when I rely on bookings most. If I get any leads, I will let you know.
- tewhekeMay 03, 2022Copper ContributorI have the same issue, I have found that in the license we use (Office 365 A1 Plus for Faculty) Bookings was disabled for the resource account i wanted to add to bookings. We have licenses set up for students, staff, contractors and resource accounts. We use Azure to manage our licenses via security groups and enable/disable features for certain groups, yours may be in Office 365