Forum Discussion
Solution - Microsoft Bookings Calendar Page with Outlook Web Access (OWA) Disabled
Hello,
Solution to using Bookings when Outlook Web Access (OWA) is disabled. I'm creating this post because I can't find a discussion, support page, etc. that plainly states that Bookings can be used without OWA enabled, and the process of how to do that.
Below is the problem I experienced:
Everyone can get to the "client side" of Bookings: https://outlook.office365.com/owa/calendar/Email address removed/bookings/
Nobody can get to the "service side" of Bookings as the URL is presented by Microsoft: https://outlook.office365.com/bookings/ or https://outlook.office.com/bookings/
The error message when attempting to access the "service side" is: The mailbox being accessed doesn't have a valid account state ('ProtocolDisabled').
This is due to Outlook Web Access (OWA) being disabled based on organization security policies. OWA is not to be used as a channel for accessing mail within the organization.
I figured out that you can form the URL to allow access to the "service side" by using the following: https://outlook.office365.com/bookings/Email address removed/calendar
I enabled OWA on my account to create the Bookings portal, configured it to my liking, and then disabled OWA.
I hope this is helpful to somebody out there!
-John
4 Replies
ACFCU_JohnSzeglin a year late...you cannot use Bookings without OWA being enabled...just went through the same thing.
llederer You can use MS Bookings without OWA enabled. We're doing it today. The above steps are what I discovered to make it happen.
- I am sorry I quickly read the message to think you did not have a solution...I re-read the message and I will give it a try...thanks.
