Forum Discussion

Michael Aarvik's avatar
Michael Aarvik
Copper Contributor
Jun 22, 2017

SMS notification to customers in Microsoft Bookings?

Is there any plan for SMS notification in Microsoft Bookings?

If no, will there be a way to integrate 3rd party service for SMS?

 

Regards

Michael Aarvik

 

 

 

  • Michael Plis's avatar
    Michael Plis
    Copper Contributor
    Yes please, this is important. Tk be able to link with our bulk sms provider Telstra in Australia. Its essential if you want to compete with the other booking providers.
  • Darren Blackley's avatar
    Darren Blackley
    Copper Contributor

    I agree 100% this is needed now.  Interesting we don't see any comments or feedback from Microsoft Representatives.

     

    I am about to look for another product that does have SMS integration.  Microsoft is as normal not very responsive.

  • Antonio Román's avatar
    Antonio Román
    Copper Contributor

    Hi team,

     

    Yes, this is important, we have a lot of customers with this requirement. Waiting feedback from Microsoft Representatives.

     

    Thanks

    Antonio Román

    5Skill Solutions

  • partner101's avatar
    partner101
    Copper Contributor

    Michael AarvikHave you been able to find something to do this job? This is a much needed feature which is currently only available in North America. We need it in Australia.

  • Jbarrow's avatar
    Jbarrow
    Copper Contributor

    Michael Aarvik thanks for asking this -  I have the same question.
    Would also love this for our org.

     

    we use bookings to schedule internal trainings (approx. 2000 staff members) and for external purposes as well. 

     

    Hope we hear something soon.

  • davidlime160's avatar
    davidlime160
    Copper Contributor

    Michael Aarvik 

    As of my knowledge cutoff date (September 2021), Microsoft Bookings did not have a built-in SMS notification feature. However, you can explore integrating a third-party service that offers SMS notifications with Bookings.

    Microsoft Bookings has an API that you can use to develop custom solutions, and there are third-party services like Twilio, Plivo, and Nexmo that provide APIs for sending SMS messages. You can also use Power Automate (formerly known as Microsoft Flow) to set up automated workflows that send SMS messages based on triggers in Bookings.

    I would suggest checking Microsoft's documentation for Bookings API and Power Automate to explore the available options for integrating third-party SMS services with Bookings. It is also recommended to regularly check for updates on the Microsoft Bookings roadmap to see if SMS notification is planned for future releases.
    Source: (external link removed by moderator)

Resources