Forum Discussion
SMS notification to customers in Microsoft Bookings?
As of my knowledge cutoff date (September 2021), Microsoft Bookings did not have a built-in SMS notification feature. However, you can explore integrating a third-party service that offers SMS notifications with Bookings.
Microsoft Bookings has an API that you can use to develop custom solutions, and there are third-party services like Twilio, Plivo, and Nexmo that provide APIs for sending SMS messages. You can also use Power Automate (formerly known as Microsoft Flow) to set up automated workflows that send SMS messages based on triggers in Bookings.
I would suggest checking Microsoft's documentation for Bookings API and Power Automate to explore the available options for integrating third-party SMS services with Bookings. It is also recommended to regularly check for updates on the Microsoft Bookings roadmap to see if SMS notification is planned for future releases.
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