Forum Discussion

Dan____'s avatar
Dan____
Brass Contributor
May 18, 2020
Solved

Possible bug in Bookings with maximum attendee events

It seems if you create a service with multiple attendees and have your staff set to have "Events on Office calendar effect availability" 

the first person to book the event will create an appointment in the staffs Office calendar and subsequently remove that time slot from being available.

 

It does seem there is a work around if you create a dummy staff member with no Office calendar attached and assign it to the event so it's not a major issue.

  • Dan____ Thanks for highlighting this. We really value this feedback. We are working on it and the solution would be rolled out soon. Thanks for your interest and support to Bookings!"

  • Dan____ Thanks for highlighting this. We really value this feedback. We are working on it and the solution would be rolled out soon. Thanks for your interest and support to Bookings!"

    • Mara Lanz's avatar
      Mara Lanz
      Brass Contributor

      Radhika_Khetan_MSFT 

      I'm experiencing similar issues. When a bookable service has been setup to a max number of attendees grater than 1, two things happen:

      1. You can't change the number of attendees to any other number.
      2. User names are not displaying on the calendar views. (the screen captures below are from two different bookings of the same service, this seems to be random?)
    • TLCJeff's avatar
      TLCJeff
      Copper Contributor
      Hi, do you have an estimated date that this bug might have a fix?
      It is a real show stopper for us and I cannot get the workaround that Dan seems to have got working with a dummy staff member.

      Regards,
      Jeff....
      • Dan____'s avatar
        Dan____
        Brass Contributor

        TLCJeff 

        Hi Jeff,

        Are you unable to get the work around working or do you mean it doesn't work for your use case?

    • Jonathan Butt's avatar
      Jonathan Butt
      Copper Contributor
      Any updates? We need to use for booking our weight room for 4 students at a time

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